Consulting Services
Our experienced, dedicated consultants are here to help you with every step of your digital transformation journey. We are experts in cloud migration who make the complex, simple.
We helped Ralph Lauren transition over 20,000 users globally from on premise to the Sipcom HALO™ Platform
We helped the UK Government transition over 50,000 users to the Government Edition of the Sipcom HALO™ Platform
We helped UBS rapidly deploy voice services across the USA & UK, in response to Covid-19
We helped Smith & Williamson deploy Microsoft UC, contact centre and compliance call recording for 2,500 users
We Understand The Needs Of Your Business
We understand that each and every customer is unique, having specific requirements in their respective industry sectors.
We will work with you and your team to establish the key drivers for change, your business objectives, analyse the existing voice infrastructure and provide you with a strategy that will help deliver ROI, detail risks and how to mitigate them while highlighting your cost savings and justification to use cloud based voice services.
How Can We Help?
Our consultancy services include:
Sipcom has the expertise and experience to guide your business, via our transformational methodology, to help you understand your collaboration and communication estate.
A core component of our method is to provide a complete audit, including your current voice estate and broader collaboration solutions.
At Sipcom, we can map these solutions with your requirements and our offering to provide a leading-edge collaboration journey, supported by the Sipcom HALO Platform.
Benefits Include:
- Leveraging existing investments, reducing total cost of ownership
- A planned collaboration journey, reducing the time and risks for a critical project
- Right-sizing your existing investments by exploring underutilized licences and hardware
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Our highly experienced team of project and program managers will steer your business via our blending delivery approach.
Sipcom’s methodology combines the best of both milestone deliverable’s and Agile best practice, to provide your business with the certainty of achievable dates while delivering the flexibility required for complex business change.
Communication is vital for success, and Sipcom’s delivery department utilizes the Sipcom HALO Platform to share and update you at every step. It will include risks, time-frames, issues and dependencies while ensuring you have a holistic view of the project via planning and highlight reports.
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Your network is a vital component to the overall communication and collaboration solution.
At Sipcom, we provide the tools, experience and best practice to give you the confidence you need to deploy a critical business application.
Using the road map provided, via our transformation services, our network services can provide a range of options to reduce risk, improve the user experience and increase the success of the project.
Services Include:
- Network Assessment Packages
- Global SIP availability with Calling Plans
- Local numbering and International Toll Free Services – covering 120+ countries
- BYOC – Bring your own carrier
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While project success is critical, changing user behavior to leverage the investment made and reap the benefits can be often overlooked.
At Sipcom, our Consultants can guide your users to change their habits. The adoption framework utilizes methods to increase awareness of the project, generate a desire for success, provide the knowledge of the solution, support users ability to use the products, and create a plan to reinforce continually.
We will work with key stakeholders to understand the organisations objective while mapping the users’ susceptibility to change and creating appropriate actions plans.
Services Include:
- Discover & Plan
- User mapping
- Briefing & Training Go Live
- Coming Soon! Announcement
- Support
- Education
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Sipcom has been specialising in Unified Communication (UC) and collaboration since 2006, which enables our customers to leverage our significant expertise, leading-edge experience and real-life involvement deploying some of the most complex solutions.
Using our team of UC consultants, we can provide the following support:
- Identify the business case justification, compare the different services and solutions
- Simplify the features and capabilities and map them against your business needs
- Help drive the implementation and transformation to a new service or solution
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Our contact centre consultants will help provide solutions that meet your organisational objective, via Omni-channel services. Our consultants will design and implement the best available technology to deliver a world-class customer experience.
Solution’s include:
- Omni- Channel contact communication solutions
- Advanced skill based routing
- CRM, Website, Mobile and IOT (QR Codes) Integrations
- Dashboard and Wall Board reporting
- AI capabilities for both contact and call recording solutions
- Compliance
- Attendant and Operator consoles
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Please fill in the form and one of our expert consultants will get back to you as soon as possible.
Popular Services
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120+ Countries
Go global. Stay local.
From San Fran to Singapore, the Sipcom HALO™ Platform provides local access to SIP trunking and phone numbers in over 120+ countries. Let’s take your business to the next level.
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We help digitally transform start-ups, global giants and governments. Discover how.
